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Delivery & Returns

  • At 'Rii Haus Antiques', we stand behind the quality and originality of the products we supply and want you to be completely satisfied with your purchase.

 

  • If on the rare occasion you may feel that your purchased items once delivered to you, are not as described, or you are not satisfied for any other reason, our policy is to issue a full refund and return the item back to our stock at our cost, you have a full 14 days to request a full return & refund, no questions asked.

 

  • Please note that all returned items must be in their original condition and packaging. If you have any further questions about our returns policy, please do not hesitate to contact us.

  • We ship notionally & internationally using a select number of vetted partner shippers such as UPS, DHL & FeEx. we handle all necessary export import duties on your behalf to securely deliver your shipment to your door.

  • The cost of shipping is calculated automatically in your cart before you complete purchase this is calculated based on the size, weight and destination of shipment, if you are not happy with the shipping cost quoted you have the option to abandon your cart. if you still wish to make the purchase and need a more competitive shipping quote please contact us directly by email or telephone and we will endeavour to provide a more competitive quote. 

  • We would like to express in advance our appreciation for your business and hope we will meet with your full satisfaction in the service we faithfully provide.

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